Press Releases 2016

UWTSD celebrates increase in student satisfaction level in the National Student Survey


The University of Wales Trinity Saint David (UWTSD) has seen a 5% increase in the level of student satisfaction in the National Student Survey (NSS) published today.

Graduation Dyddie Da 2016

The results, which saw UWTSD climb from 79% last year to 84% this year, included feedback from students across its Swansea, Carmarthen, Lampeter and London campuses as well as those studying at its constituent college Coleg Sir Gâr and FE partner colleges.

The annual survey asks final year students to rate their student experience and includes questions on such topics as the quality of the teaching, assessment and feedback, academic support, organisation and management, as well as the learning resources available to students and the opportunities for personal development.

We are delighted to see a 5% increase in overall student satisfaction” said Dr Mirjam Plantinga, Associate Pro Vice-Chancellor Student Experience.  “Student engagement is a priority at UWTSD and is crucial to achieving a high quality student experience.  We have worked in partnership with the Students’ Union to ensure that student voice is integral to our planning activities throughout the organisation.  Working with students in partnership, and supporting students to reach their potential is important for faculties, academic schools, and professional units across the UWTSD Group”.

UWTSD has developed a range of opportunities for students to provide feedback to the University including through course representation, and online methods which enable students to provide feedback and offer opinions and ideas. The Student Experience Department is also responsible for delivering a range of engagement initiatives, including focus groups involving students across the University’s campuses, and has developed a range of communication channels to keep students informed and up-to-date with essential information.

NSS Inforgraphic

This year’s NSS results saw the University perform above or in line with the sector average in many key areas including for the strength of teaching where 90% of UWTSD students agreed that “staff are good at explaining things” and 89% agreed that staff are enthusiastic about what they are teaching, which is higher than the UK sector and Wales averages.  Student satisfaction in assessment and feedback is 4% higher than the sector average and 2% higher than the sector average for academic support.  85% of UWTSD students thought that their course has improved their communication skills, and 82% thought that it had helped them to present themselves with confidence.

A number of the University’s individual courses scored 100% for overall satisfaction.  They included:

  • Applied Psychology
  • BA (Hons) 3D Computer Animation
  • BA (Hons) Creative Computer Games Design
  • BA (Hons) Design For Advertising
  • Counselling
  • HND Business
  • Inclusive Studies for Teaching Assistants
  • Plentyndod Cynnar (Early Years Education)
  • Social Care Studies
  • Sports Coaching and Performance

Dan Rowbotham, UWTSD Students’ Union Group President said “It's encouraging to see a positive change in several areas, particularly at individual course level.  The Students’ Union will continue to work closely with the University during the coming year to continue the good work in enhancing the student experience across all of our campuses”.

The NSS confirms the University’s strong performance in many student-centred surveysUWTSD was ranked first out of the 46 institutions globally who took part in the 2015 Autumn Wave of the International Student Barometer and Student Barometer in five categories, including for student satisfaction with the teaching ability of lecturers and supervisors, and for personal tutors.  In the 2016 Times Higher Education Student Experience Survey, the University achieved a top ten classification in 4 teaching related categories. 

Professor Medwin Hughes, DL, Vice-Chancellor, said “The University makes a considerable investment in ensuring the quality of the student experience through the range of activities and opportunities provided as part of, or in addition to, our programmes of study.  We will continue to develop engaging initiatives for our students in order to ensure that they are provided with a range of opportunities to develop as well-rounded individuals who will make a valuable contribution to their chosen fields of expertise”.  

Note to Editor

  1. The University of Wales Trinity Saint David has campuses across South West Wales.  Its main campuses are located in Swansea, Lampeter and Carmarthen.  The UWTSD Group includes Coleg Sir Gâr and Coleg Ceredigion as constituent Colleges. The University’s Royal Charter 1828 is the oldest in Wales, and it is third behind Oxford and Cambridge in Wales and England. HRH Prince of Wales is the Patron of the University.

Further Information

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